Question 1

What is actually free in Krom Automation Free?

Accepted Answer

Everything required to build real automations: the full visual canvas, triggers, actions, condition branching, delays, loops, variables, approvals, templates, execution logs, and native AI actions. Pro unlocks third-party integrations, schedule and webhook triggers, advanced reliability features, and more templates.

Question 2

Do I need any coding knowledge to use this?

Accepted Answer

No. The entire builder is visual. Pick a trigger, drop action nodes, connect them with arrows, and choose merge tags from dropdowns.

Question 3

How does the AI generator work?

Accepted Answer

Krom Automation uses your own API key from OpenAI, Google Gemini, or Groq. wpRigel does not charge per AI call or mark up token usage.

Question 4

What happens to my workflows if I cancel Pro?

Accepted Answer

Any workflow you built keeps running. Pro-only features pause on flows that use them, while the free GPL plugin remains available.

Question 5

Is there a refund policy?

Accepted Answer

Yes. Krom Automation Pro includes a 14-day money-back guarantee on every plan.

Question 6

What updates and support do lifetime plans include?

Accepted Answer

A lifetime plan includes lifetime plugin usage, lifetime plugin updates, and lifetime priority support for the lifetime of Krom Automation. Your updates and priority support do not expire after 12 months, and no support renewal payment is required. Annual plans include 12 months of plugin updates and priority support, renewed with your annual subscription.

Question 7

What extra support does the Enterprise plan include?

Accepted Answer

Enterprise support requests receive priority over other plans. Setup assistance via Google Meet or Zoom is available by appointment, subject to availability, to help you configure the plugin. Custom workflow development is not included.

One license. Every feature. No seat tax

One site, full Pro features

Up to 5 sites, all Pro features

Unlimited sites, unlimited runs